Thursday 6 February 2020

Magdas Hotel - a hotel like no others

credit: KirchgasserPhotography

 If you go to Vienna, try to stay at the wonderful magdas Hotel. The hotel, which is celebrating its 5th anniversary this year, is staffed largely by refugees. It is the first social business hotel in Austria, but around the country and elsewhere, others are following suit.

At first glance, it looks like any other European hotels. Only a lone suitcase by the door and framed portraits of various sizes on the wall allude to its story.

The 78-room hotel is staffed by 20 refugees from countries such as Syria, Iran, Somalia and Chechnya, and 15 professionals of the hotel sector. Like in many countries, people with a refugee background have a hard time finding work in Austria. Initial lack of German language skills, the resentment of many employers, as well as the fact that refugees are only allowed to accept work after receiving a positive response to an asylum application (which can often take months or years) make integration difficult.

Located between the green Prater and the Danube Canal, the hotel was founded six years ago by the Caritas charity as a social business to give refugees professional opportunities. Most stay for around two years, gaining skills before moving on to a ‘regular’ hotel. 

Collectively, magdas staff represent 16 nationalities and speak 23 languages, so that guests are almost always greeted in their own language. Their many skills, talents, languages and cultural backgrounds allow for the hotel to have a special position in the hospitality market.

The budget hotel is a former retirement home, transformed through €56,000 crowdfunded and a €1.5 million loan from Caritas, with help from local designers from the nearby Academy of Arts. The hotel furnishings are donated, up-cycled or recycled, so each room has its unique quirky character. The hotel also hosts  sustainable initiatives, such as the harvesting of honey from beehives on the roof.

With its seminar and meeting rooms,  bar area, terrace and garden, magdas functions like every other hotels and many guests are unaware of its true nature, but its focus is not to maximise profit - rather to help refugee integrate and build bridges between communities.

Magdas (“mag das”) is a German wordplay, essentially suggesting that you should “like this.” And people seem to agree as the hotel is rated very good and excellent on booking sites.

If you get a chance to stay there, let me know what you think.